product of
experience.

Brand guide · For graphics, video, slides and social

Look like
the website.
Everywhere.

For anyone making something with the Product of Experience name on it: slides, video, social posts or event graphics. Everything here matches this site.

  1. 00 The short version
  2. 01 Wordmark
  3. 02 Colour
  4. 03 Type
  5. 04 Graphic devices
  6. 05 Photography
  7. 06 Presentations
  8. 07 Video
  9. 08 Social
  10. 09 Words
  11. 10 Tokens

00

The short version.

If you only read one part, read this. Everything else in the guide expands on these eight rules.

  1. 01Off-white paper #F5F5F0 and near-black ink #171717 do most of the work. Colour is an event.
  2. 02One typeface for words: Arial Bold, set big and tight. Monospace for small labels, captions and metadata.
  3. 03Headlines are short lines in sentence case, ending with a full stop.
  4. 04Highlight one phrase per headline with a lime block, tilted −2°.
  5. 05Square corners. 1px ink rules. Hard shadows with no blur, when you need a shadow at all.
  6. 06Real photos of real work, slightly tilted, always with a short mono caption.
  7. 07Blue gets white text. Lime, pink and orange get ink text. Nothing else.
  8. 08No gradients, icons, emoji, stock photos or rounded cards.

01

Wordmark.

The logo is set in type, not drawn. All lowercase, heavy, tightly spaced, with a coloured full stop. Stacked on two lines is the default. Use one line where height is tight.

product of
experience.
product of experience.
product of
experience.
product of
experience.

Top: on paper, the full stop is blue #294DFF. Bottom: on ink or blue, the type goes white and the full stop goes lime. Extension · not yet on the site

Setting it

Arial, weight 900 (renders as Arial Bold or Arial Black depending on the app). Letter-spacing −4.8% (−48 in Figma/Keynote tracking units). Line height 93%.

Space and size

Keep clear space of at least one line height on every side. Smallest size is 16px on screen or 6mm in print. Below that, use the monogram.

Monogram

pe

Lowercase “pe” in ink on a lime tile. Used as the favicon. Use it for avatars and app icons.

Do

Keep it lowercase. Keep the full stop. Put it top-left on slides and graphics, the same place it sits on the site.

Don’t

Capitalise it, recolour the letters, outline it, add a shadow, or use the old pink-on-navy “PE” logo. That logo is retired.

02

Colour.

Paper and ink carry the page. Lime is the signature accent. Blue, pink and orange are full-bleed blocks used one at a time. Click any hex value to copy it.

Paper
HEX
RGB
245 245 240

Background for almost everything.

Ink
HEX
RGB
23 23 23

Text, rules, buttons and closing frames. Use instead of pure black.

Lime
HEX
RGB
213 255 65

The highlighter. Marks, notes, the call to action on dark.

Blue
HEX
RGB
41 77 255

The full stop in the logo. Full-bleed section colour. Hover state.

Pink
HEX
RGB
246 167 207

Block colour for case studies and series.

Orange
HEX
RGB
255 155 85

Block colour for case studies and series.

Stone
HEX
RGB
233 233 226

Alternate band behind photos and the “about” section.

White
HEX
RGB
255 255 255

Text on blue and ink only. Never a background.

Rough proportions

One block colour per slide, frame or graphic. Pink and orange never sit next to each other except in a set of case-study tiles.

Text pairings (WCAG contrast)

Ink on paper16.4 : 1
Ink on lime15.6 : 1
Ink on pink9.7 : 1
Ink on orange8.6 : 1
White on ink17.9 : 1
Lime on ink15.6 : 1
White on blue5.8 : 1
Blue on paper5.3 : 1 · large or bold
Ink on blue3.1 : 1
White on lime1.2 : 1
Lime on paper1.1 : 1
White on orange2.1 : 1

Print

These are screen colours. Lime and blue sit outside what CMYK can print, so they will dull on paper. For anything printed, ask the printer for a hard proof and match by eye to the hex values. Ask for a fluorescent or Pantone spot ink if the lime matters, which on a sign or a sticker it usually does.

03

Type.

One sans for everything you read, one monospace for everything you glance at. The character comes from size and spacing: very heavy, very tight, short lines.

Display
Arial · weight 900
Tracking −6.5%
Line height 94%
Sentence case, full stop

Bring the
problem.

Heading
Arial Bold · 700
Tracking −5%
Line height 104%

Something’s stuck.
You’re too busy to unstick it.

Body
Arial Regular · 400
Tracking 0, −2% for intros
Line height 160%

I help businesses keep customers, decide what to build next and get their teams moving in the same direction.

Label
Monospace · 400
Uppercase, tracking +4%
Small sizes only

Customer experience · 20 years at BBC Sport

Fonts by app

WhereWordsLabels
Keynote, Figma, Final Cut, Premiere (Mac)Arial Bold / Arial Black, or Helvetica Neue BoldMenlo
PowerPoint (Windows)Arial Bold / Arial BlackConsolas
Google SlidesArialRoboto Mono (closest available)
Canva or anything without ArialArimo (Arial’s free twin, same widths)DejaVu Sans Mono, or Roboto Mono

Sizes for a 1920 × 1080 frame

RoleSizeWeightTrackingLine heightSite equivalent
Hero headline150 px900−6.5%94%h1, 70–118 px
Slide headline96 px700−5%104%h2, 38–66 px
Sub-heading56 px700−4%110%h3, 31 px
Intro / large body40 px400−2%145%.intro, 23 px
Body32 px4000160%p, 18 px
Label / caption26 px mono400+4%, caps150%.label, 14 px

For other canvas sizes, scale everything by the frame width. A 1080-wide square or portrait post uses about 56% of these values.

04

Graphic devices.

The site has no icons. Its personality comes from a handful of moves that look made by hand: highlighter, sticky notes, photos pinned at a slight angle. Use them sparingly, at most two per frame.

Let’s build
the answer.

Highlighter

Lime block behind one phrase, rotated −2°. Padding 0.08em sides. One per headline. Flat, never on body text.

Scott at a workshop holding a coffeeThe person you’ll
be working with.

Pinned photo + note

Photo tilted +2°. A lime sticky note in mono, tilted −7°, overlapping the edge. Copy is plain and a little wry.

“Customers sign up,
then disappear.”

Hard shadow

Offset 5–6 px down and right, solid ink, zero blur. Marks the selected or active thing. Never soft drop shadows.

Spark£150
WorkshopFrom £3,000
FoundationFrom £2,000

Hairline rules

1 px ink lines separate rows and frame footers. Use rules and borders to group. Corners stay square.

hundo
Trinity Hospice
Novaa
Redogi

Colour blocks

Solid fills with an ink border. Each client or series owns one colour so a set reads as a set.

Customer experienceFix where you
lose customers.

Mono eyebrow

A small uppercase mono label above or below a heading gives it a category. Keep it to three or four words.

05

Photography.

Real people doing the work: workshops, panels, conversations. Scott in the frame, ideally mid-sentence or mid-task. Phone photos are fine when the moment is real.

A team working around laptops and sticky notes
Working it out together.
Scott at a workshop, coffee in hand
Strategy, design and a fairly serious coffee habit.
Scott speaking on a conference panel
On the panel at YMS London.
Do

Pull saturation down about 10%. Tilt hero photos by 1.5–2°. Give every photo a one-line mono caption that says something a person would say.

Don’t

Use stock or AI-generated people, duotones, colour overlays or gradient fades. Never crop Scott out of a photo of him working.

06

Presentations.

Build at 1920 × 1080. Margins are 5% of the width (96 px). The wordmark sits top-left on title and closing slides. Six layouts cover almost every talk and pitch.

product of
experience.

Bring the
problem.
Let’s build
the answer.

20 years at BBC Sport, Prime Video and DAZNproductofexperience.com

A · Title. Paper, display headline, pinned photo, mono footer on a rule.

Where I’d start

Follow the customer. Find out where they stop coming back.

Customer experience04

B · Statement. One sentence, one highlight. The workhorse slide.

Part two

Work out
what to build next.

C · Section divider. One block colour per section, used consistently through the deck.

hundo · career copilot

6 weeks

From kick-off to launch for an AI career copilot.

Product · AI · Career education07

D · Stat. One number, huge, with one line of context underneath.

This work starts with people.

Working it out together. 08

E · Image. Photo on stone, tilted, with a heading and a mono caption beside it.

product of
experience.

What’s been sitting
on your desk
too long?

hello@productofexperience.com

F · Close. Ink background, last phrase in lime, email in mono.

Canvas 1920 × 1080Margins 96 pxFooter rule 2 px, 120 px tall Slide number: mono, bottom-rightMax 20 words of body per slideTransitions: cut or 0.2 s dissolve

07

Video.

The same parts, moving. Graphics are flat blocks of colour that cut or slide on. Keep everything inside a 5% safe area so platforms’ own buttons don’t cover it.

Scott Byrne-FraserFounder · Product of Experience

Lower third. Name in white on an ink bar, role in mono on lime. Bottom-left, inside the safe area.

We found where people give up.

Burnt-in captions. Arial Bold, white on an ink box, sentence case. Lime only on the one word that matters, a few times per video.

Case study · 2026

A spreadsheet audit
people could finish.

Title card. Solid block colour, mono eyebrow, display headline anchored bottom-left. Hold 2–3 s.

product of
experience.

Bring the problem. Let’s build the answer.

hello@productofexperience.comproductofexperience.com

End card. Wordmark large on paper, the line, then the URL on the footer rule. Hold 3 s.

Motion

Hard cuts between shots. Graphics slide in over 0.25 s with a fast ease-out, or appear on a cut. The highlighter wipes left to right, then settles at −2°.

Avoid

Bounces, spins, glows, blurs, particle effects, kinetic-type montages and anything that pulses. If it looks like a template pack, cut it.

Formats

16:9 at 1920 × 1080 for YouTube and the site. 9:16 at 1080 × 1920 for Reels and Shorts. 4:5 at 1080 × 1350 for LinkedIn feed. Always ship a .vtt caption file too.

08

Social.

Same rules on a smaller canvas. Every post should be recognisable as PoE with the name covered up.

From the work

Nobody reads the onboarding email.

Scott Byrne-Fraserproduct of experience.

Quote card · 1200 × 1200

Trinity Hospice

115

audit points rebuilt around how hospice teams work day to day.

Stat card · 1200 × 1200

AssetSize
Link share card (site, OG)1200 × 630
LinkedIn banner1584 × 396
Quote / stat card1200 × 1200
Carousel slide1080 × 1350
Featured thumbnail1200 × 627
Story / Reel1080 × 1920
Avatar“pe” monogram

Need the logo, photos or a template file? Email hello@productofexperience.com.

09

Words on screen.

Graphics carry very few words, so each one counts. Write as Scott, in the first person, the way he would say it across a table.

Write like this
  • Short claims that end in a full stop.
  • Concrete: numbers, clients, timeframes.
  • Plain verbs: fix, build, decide, test.
  • Break headlines where you would pause.
Not like this
  • Em-dashes holding sentences together.
  • Triads like “faster, smarter, simpler”.
  • “It’s not X, it’s Y.”
  • Actually, genuinely, quietly, seamlessly, effortlessly.
  • “Empowering teams to unlock growth.”

10

Tokens.

These are the values this site is built with. Paste them into a design tool, a slide theme or a motion project to start from the same values.

/* Product of Experience · colour */
--paper:  #F5F5F0;   /* background */
--ink:    #171717;   /* text, rules, buttons */
--lime:   #D5FF41;   /* highlighter, notes, CTA on dark */
--blue:   #294DFF;   /* logo full stop, block, hover */
--pink:   #F6A7CF;   /* block */
--orange: #FF9B55;   /* block */
--stone:  #E9E9E2;   /* alternate band */

/* type */
--sans: Arial, Helvetica, Arimo, sans-serif;
--mono: Menlo, Consolas, "DejaVu Sans Mono", monospace;
display: 900 · tracking -0.065em · line-height 0.94
heading: 700 · tracking -0.05em  · line-height 1.04
body:    400 · tracking 0        · line-height 1.6
label:   mono 400 · uppercase · tracking 0.04em

/* shape */
radius: 0 · rule: 1px ink · shadow: 5px 5px 0 ink
mark: lime bg · rotate -2deg · note: rotate -7deg · photo: rotate 2deg

What’s been sitting
on your desk
too long?

Tell me what’s going on. We’ll work out where I can help.

Let’s have a chat